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1. General Information

QC Vision is committed to providing our customers with high-quality wellness and eye-care products.

By purchasing from our store, you agree to the terms and policies outlined below.

 

 

2. Orders & Payments

• All orders must be placed through our official website or authorized sales representatives.

• Prices are listed in MYR (Malaysian Ringgit) unless otherwise stated.

• We accept major payment methods including credit/debit cards, online banking, and e-wallets.

• Orders are confirmed once full payment is received.

 

 

 

3. Shipping & Delivery

• We aim to process and ship all orders within 3–5 business days.

• Delivery times may vary depending on location and courier service.

• Customers are responsible for providing accurate shipping details. QC Vision is not liable for delays or losses caused by incorrect information provided.

 

 

 

4. Returns & Refunds

• Due to the nature of wellness and personal-use products, all sales are final and non-refundable once opened or used.

• Unopened and unused items may be eligible for exchange within 7 days of receipt, subject to inspection and approval.

• Customers are responsible for return shipping costs unless the product was damaged or defective upon arrival.

 

 

 

5. Product Disclaimer

• Our products are designed to support wellness and eye health but are not intended to replace medical advice or treatment.

• Results may vary depending on individual conditions.

• Please consult a qualified healthcare professional if you have existing medical concerns before using our products.

 

 

 

6. Privacy Policy

• Customer information collected during purchase is strictly used for order fulfillment and customer service.

• QC Vision does not sell, rent, or share your personal information with third parties without consent.

 

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7. Contact Us

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For any inquiries regarding your order, product information, or this policy, please contact us at:

📧 support@qc-vision.com

📱 WhatsApp: +60 12-852 6281